Digitisation is moving fast in the GCC. Trust needs to catch up.

Across the GCC, digital transformation is accelerating. Yet the most sensitive messages between government, business, and citizens still rely on fragmented channels that were never built for trust. This report outlines the missing layer: secure digital communication that is sovereign, verified, encrypted, and auditable, with the legal certainty once provided by registered post.

Digital government is not only about putting services online. It is about trust, and trust depends on how securely societies exchange sensitive information. This report shows how a national Digital Postbox, hosted within national jurisdiction and protected with edge-to-edge encryption, can strengthen sovereignty, reduce risk, and deliver measurable efficiency.

Download this report below, to understand:

• Why secure communication is foundational for trusted digital government, not a nice to have. 
• What a national Digital Postbox needs to deliver: verified identity, edge-to-edge encryption, and legal proof of delivery and time. 
• A real regional example: The strategic partnership between Oman Post and e-Boks to launch Oman's national Digital Postbox, aligned with Vision 2040. 
• How postal legislation can evolve through a Digital Postal Act, and what it should mandate. 
• How interoperability can support a connected Gulf without weakening sovereignty. 
• The governance model: treat secure communication as a national utility with mandate, oversight, and sustainable financing.